Support
Frequently Asked Questions
How do I submit a fuel price?
Tap the price submission button on any station's detail page, select the fuel type, enter the price, and submit. You must have location permissions enabled to submit prices.
Why are location permissions required?
Location permissions ensure price submissions are accurate and from the correct location. This helps prevent fraud and maintains data quality for all users.
How do I add a new station?
Tap the floating action button with the plus icon on the map, enter the station details, and submit. Your contribution helps other drivers find fuel stations.
Can I use the app without an account?
Yes, you can browse stations and prices anonymously. However, submitting prices or adding stations requires authentication to maintain data quality.
How do price alerts work?
Favorite a station and enable notifications in your profile settings. You'll receive push notifications when prices change by 0.1 MAD or more at your favorited stations.
How do I delete my account?
Go to Profile Settings and tap "Delete Account". Your personal data will be removed, but your price contributions will remain anonymized to preserve data for the community.
The app shows prices in MAD. Can I change the currency?
Currently, all prices are displayed in Moroccan Dirham (MAD) as the app is designed for Morocco. Currency conversion features may be added in future updates.
Troubleshooting
Location not working
If location services are not working:
- Check that location permissions are enabled in device settings
- Ensure GPS is turned on
- Try restarting the app
- Check your internet connection
Cannot sign in
If you're having trouble signing in:
- Verify your email and password are correct
- Check your internet connection
- For Google Sign-In, ensure you have the Google app installed
- Try signing out and back in
Prices not showing
If station prices are not visible:
- Check your internet connection
- Pull down to refresh the list
- Prices may not be available if no one has submitted data recently
Contact Support
Still need help? Contact us at:
We typically respond within 24-48 hours.